NO SE ENOJE CON LA COMPUTADORA, NI CONMIGO, " TRATE DE ENTENDER DE QUE SE TRATA" DOS ARTICULOS SOBRE LA RESOLUCION ELECTRONICA DE DISPUTAS!

Online Guide to Mediation: (Don't) rage against the machine: two articles demystify online dispute resolution


"A new face for small claims", an op-ed piece in the Boston Globe by Ethan Katsh and Jeffrey Aresty, which envisions a world in which time and location constitute no barrier to those who seek access to justice in small claims courts, and

"Settling It On the Web", an article from the ABA Journal, which provides one of the best and most thorough explanations of ODR--with an honest acknowledgment of its limitations--that I have yet read.